CRM Implementation
Customer data and sales work are spread across different places and systems. The result: one CRM and a sales pipeline you can see through.
- Sales process audit and platform selection
- Pipeline, fields and user permissions
- Email, calendar and form integrations
- Data import, training, documentation
Sales Process Automation
Leads go missing and follow-up is done by hand. The result: an automated journey from first interest to closed deal.
- Lead-generation channels connected
- Automatic lead assignment and qualification
- Follow-up sequences and reminders
- Pipeline KPIs, forecasting, lost-deal analysis
Customer Service Automation
Replies are late and staff answer the same questions again and again. The result: centralised support with a knowledge base and AI assistance.
- Helpdesk and shared support inbox
- FAQ knowledge base and AI assistant
- Automatic classification, escalation to a person
- SLA and response-time monitoring
Warehouse and Accounting Integration
The same data has to be entered into several systems. The result: orders, stock, invoices and customer data stay in sync.
- Systems and data-flow audit
- API, webhook or automation-platform connection
- Data-field mapping and error log
- Testing, documentation, 30-day warranty
AI for a Specific Process
People spend their days on repetitive work. The result: a measurable reduction in time, cost or errors.
- One process assessed end to end
- Data and security requirements analysis
- Working prototype, integrated with one system
- Accuracy and time saving measured
E-commerce and Payment Integration
The online store and the payment flow are not properly connected to the rest of the business. The result: a secure, connected order, payment, delivery and accounting flow.
- Store build or reconfiguration
- Stripe, SEPA, Apple Pay, Google Pay
- 3-D Secure and payment-status handling
- Stock sync, delivery, returns